Comprehensive Privacy Policy

We protect your personal information in accordance with the Federal Law on Protection of Personal Data Held by Private Parties

Knowledge is of utmost importance for the development and performance of individuals. Therefore, committed to protecting the personal information you provide us, as well as all information that may be generated (hereinafter Personal Data), in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (hereinafter the Law), we are pleased to make available to you this Privacy Policy, which aims to (i) inform you of the Personal Data that will be collected from you, (ii) the purposes for its processing, (iii) transfer thereof, (iv) use of cookies, (v) your ARCO rights, and (vi) procedure to exercise ARCO rights. Therefore, CENTRO DE ESPECIALIDADES Y ESTUDIOS SUPERIORES ODONTOLÓGICOS DE VERACRUZ S. C. commercially known as "UNIVERSIDAD CEYESOV" (hereinafter the RESPONSIBLE PARTY) with address located at Calzada Simón Bolívar, No. 339, Col. Ignacio Zaragoza, Veracruz, Veracruz, with ZIP Code 91910, and website www.uniceyesov.edu.mx (hereinafter the website) will be responsible for the use and protection of the Personal Data you provide us, which will be used for the purposes indicated below.

In the event that you do not accept what is indicated in this Privacy Policy, you must leave the website, as well as refrain from sending us information by any electronic means, making payments or transfers (if this option is available) via the website, or via the "Leave us a message" section of said website. If you continue on our website, register, make payments, use our communication and education platform and/or send us information to contact you or contract the services offered, you express your acceptance of what is stated herein.

Personal data that may be collected

The Personal Data and Sensitive Personal Data that the RESPONSIBLE PARTY will collect directly from the OWNER (you) will be:

  • Full name.
  • Landline and/or mobile phone number.
  • Email address.
  • Address.
  • Photographs of your face for identification purposes.

Sensitive personal data that may be collected

  • Birth certificate and the data contained therein.
  • High school diploma.
  • Bachelor's degree certificate.
  • Professional license.
  • Tax identification number (RFC).
  • Unique Population Registry Code (CURP).
  • Fiscal address.
  • Credit or debit card data.
  • Name of the financial institution where you have your bank account or debit or credit card.
  • Bank account number and interbank code.
  • Cookies.

The RESPONSIBLE PARTY will process your Personal Data and Sensitive Personal Data in accordance with the principles of legality, consent, information, quality, loyalty, proportionality and responsibility under the terms provided by the Law and its Regulations.

Processing purposes

The Personal Data we collect from you will be used for the following primary purposes:

  • Identify you as a customer, user or student;
  • Give you access to the electronic portal that we have or may have in order to comply with the contracted education and training services;
  • Make charges according to the payment method you have indicated;
  • Generate, send and receive information and documentation to comply with the contracted education services.
  • Transfer only the Personal Data required by law to government agencies to comply with the contracted education or training service.
  • Transfer your Personal Data to the company that safeguards our database, to our related parties (a term described below).
  • Attend to and follow up on your requests related to the education and training services we provide, as well as everything related to clarifications, complaints, claims or questions about said services or related to payments.

In addition, the processing of your Personal Data will have secondary purposes for marketing and advertising, which may be on our own behalf or through a third party.

Use of cookies

Seeking to increase your satisfaction in using this page, we may use your cookies. Cookies are information text files that a website transfers to the hard drive of users' computers in order to store certain records and preferences.

Therefore, we may use said cookies to improve the understanding of user-service interaction. You are informed that no personal identification information is collected from users, only from their computers. However, you may modify the sharing of such information through your computer and/or browser.

Options and security measures to limit the use or disclosure of your personal data

The OWNER's Personal Data will be stored in our database (electronic and physical files), which has the necessary computer security, administrative, physical and technical measures, locks and controls that have proven to be effective and sufficient to safeguard against any unauthorized intrusion, damage, loss, alteration, destruction or improper use of your Personal Data, which are used by the RESPONSIBLE PARTY to protect its own information.

Data transfer

As informed, we will transfer your Personal Data only to those government agencies that we are obliged to under applicable regulations, as well as to companies that are hired temporarily or permanently to safeguard your information. We may also share said Personal Data with our related parties, understood as all those controlling, subsidiary, branch or affiliated companies under the common control of the RESPONSIBLE PARTY, any company of the same group operating under the same internal processes and policies and those with whom we have a legal relationship for marketing and advertising purposes, committing ourselves that their use will be limited to the purposes indicated herein. Those third parties to whom we may transfer your Personal Data must treat them in accordance with what is agreed herein and as indicated by the Law.

Exercise of your Rights of Access, Rectification, Cancellation and Opposition (ARCO)

The OWNER may request the exercise of their rights, which are:

  • Access your Personal Data and Sensitive Personal Data.
  • Rectify your Personal Data and Sensitive Personal Data.
  • Cancel your Personal Data and Sensitive Personal Data.
  • Oppose the Processing of your Personal Data and Sensitive Personal Data.
  • Revoke your consent for the processing of your Personal Data and Sensitive Personal Data at any time, in order to stop using them.

Your Personal Data and/or Sensitive Personal Data cannot be canceled if they are necessary to fulfill the contracted legal relationship.

The exercise of your ARCO rights may be carried out by submitting a written document duly signed by the OWNER addressed to the General Management department, sending said document to our email direccion.general@uniceyesov.edu.mx or by going to the company's address indicated in this notice on business days, during business hours from 9:00 a.m. to 7:00 p.m., which must contain at least the following:

  • The name of the OWNER, address and email.
  • Documents that prove the identity or, where applicable, the representation of the OWNER.
  • A clear and precise description of the Personal Data and Sensitive Personal Data with respect to which one of the aforementioned rights is sought to be exercised (in the case of rectification, the modifications to be made must be indicated).

Any other element or document that facilitates the location of Personal Data and Sensitive Personal Data.

For the purposes of the foregoing, the RESPONSIBLE PARTY will respond to the OWNER's request within a period of no more than 20 business days from the date on which the corresponding request is received through the email address that has been provided for this purpose. The exercise by users of the aforementioned rights must be subject to the laws and applicable regulations in force in Mexico.

  • For the exercise of the Right of Access, the corresponding information will be delivered electronically via .pdf or .jpg file to the email address you have provided us.
  • You can OPPOSE the processing of your data at any time through the means we have made available to you for the exercise of your ARCO rights.

Mechanism to revoke your consent to the processing of personal data

You can revoke your consent so that we stop processing your Personal Data and Sensitive Personal Data. The foregoing, provided that it does not make it impossible to fulfill the contracted obligations. To do this, you must address a written document to the RESPONSIBLE PARTY at the following email address: direccion.general@uniceyesov.edu.mx Your request will be attended to within a maximum period of 20 business days.

Receipt of information

In the event that the RESPONSIBLE PARTY receives from you Personal Data or Sensitive Personal Data of which you are not the owner, you expressly state that you have the consent and authorization of the OWNER.

Modification of the privacy policy

This privacy policy may be modified at any time by the RESPONSIBLE PARTY, and such modifications will be promptly informed through our website www.uniceyesov.edu.mx or, if applicable, will be made known via email to the address you have provided us.